Caroline County Treasurer's Utilities Inquiry Help

Table of Contents

  1. What Is Utilities Inquiry?

  2. How Do I Use Utilities Inquiry?

    1. Customer Number

    2. Utility Bill Detail

    3. Transaction History

    4. Service Usage


What Is Utilities Inquiry?

Utilities Inquiry allows taxpayers to view utility bills received from Caroline County using the Internet.

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How Do I Use Utilities Inquiry?

On the Utility Inquiry Screen, enter the Customer Number. This number should be printed on each Utility Bill. Press the Continue button.

Enter customer number example screen

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Utility Bill Detail


Detail Screen - This screen features detailed information about the customer number selected on the previous screen. Press the Previous button to return to Payment History.

utility detail screen example

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View Transaction History

View Usage

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Transaction History - This screen displays all charges and payments credited to the Customer Number. The history may contain more than one page. If this is the case, press one of the numbers at the bottom of the screen to page through earlier transactions. Press the Previous button to return to the Utility Bill Detail screen.

Transaction history example screen

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Utility Bill Detail


Service Usage - Use the drop-down menu in the Select Service field and choose the Utility to review.

Usage screen example

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Usage By Billing Period


Usage By Billing Period - This screen shows Reading / Usage information for the previous 12 months.

Usage by billing period example 1

Usage by billing period example 2

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Version: 092817-1115